Percona Alerting issues¶
No Alert rule templates tab on the Alerting page¶
Percona Alerting option isn’t active.
- Go to PMM Configuration > Settings > Advanced Settings.
- Enable Alerting.
Custom alert rule templates not migrated to Percona Alerting¶
If you have used Integrated Alerting in previous PMM versions, and had custom templates under /srv/ia/templates, make sure to transfer them to /srv/alerting/templates.
PMM is no longer sourcing templates from the ia folder, since we have deprecated Integrated Alerting with the 2.31 release.
Unreachable external IP addresses¶
If you get an email or page from your system that the IP is not reachable from outside my organization, do the following:
To configure your PMM Server’s Public Address, select Configuration → Settings → Advanced Settings, and supply an address to use in your alert notifications.
Alert Rule Templates are disabled¶
Built-In alerts are not editable, but you can copy them and edit the copies. (In PMM 2.14.0 and above).
If you create a custom alert rule template, you will have access to edit.
Get expert help¶
If you need assistance, visit the community forum for comprehensive and free database knowledge, or contact our Percona Database Experts for professional support and services.